Privacy Policy

Last updated: 9/9/2025

CrftInfrai LLP (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, console, and services.

1. Information We Collect

• Account Information: Name, email, company name, password, and billing details when you create an account.
• Usage Data: Logs, IP addresses, browser type, and device info to improve our service.
• Cloud Config Data: Infrastructure designs and configs you create inside our platform.

2. How We Use Information

• To provide and improve our platform.
• To communicate updates, security alerts, and support.
• For billing, compliance, and fraud prevention.
• To generate anonymized analytics on usage patterns.

3. Data Sharing

We do not sell your personal information. We may share data with trusted third-party providers (e.g., payment processors, hosting partners) as necessary to operate our services. Data may also be disclosed if required by law.

4. International Users

Our services are accessible globally. By using CrftInfrai, you understand that your data may be processed in India and other jurisdictions where our partners operate.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You may request access, correction, or deletion of your personal data by contacting us at support@crftinfrai.com.

7. Changes to Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or in-app notifications.

8. Contact

CrftInfrai LLP, Bangalore, India. For any privacy concerns, email us at privacy@crftinfrai.com.